Latch

Terms of Service

Effective date: August 2, 2026

Acceptance of terms

By downloading, installing, or using Latch, you agree to these Terms of Service. If you don't agree, please don't use the app. In these Terms, "we," "us," "our," and "Latch's developer" mean Keaton White, the developer of Latch; "Latch" or "the app" means the Latch application; and "you" means the person using the app.

Description of service

Latch is a Screen Time tool that lets you shield chosen apps behind a deliberate, friction-based confirmation flow for a duration you choose. It also includes a Focus tab, which shows you a breakdown of your own app usage — how long you spent in each app, when, and how often you picked your phone up — drawn from Apple's Screen Time data.

Latch is a productivity and habit-support tool, not a medical, therapeutic, or clinical device, and it makes no claims to diagnose, treat, or cure any condition. That applies to the Focus tab in particular: its usage figures and its focus score are a rough self-reflection aid, not a clinical or diagnostic assessment of your attention, your productivity, or your wellbeing. The underlying numbers are Apple's, with whatever inaccuracies that data carries, and the split between "distracting" and everything else comes from a fixed list built into the app rather than from any evaluation of you. Please don't read a low score as a finding about your health. If you're looking for help with a compulsive-use or addiction concern that feels beyond what a self-directed blocking tool can address, please talk to a qualified professional.

Eligibility

You must be at least 13 years old to use Latch. If you are in the European Economic Area, the United Kingdom, or another jurisdiction that sets a higher age of digital consent, you must be at least that age — 16 in most such places. If you are under the age of majority where you live, you may use Latch only with the involvement of a parent or guardian, who agrees to these Terms on your behalf and is responsible for your use of the app. Latch is not directed at children under 13, and we do not knowingly permit them to use it.

If Latch is installed on a device managed through Apple's Family Sharing, Screen Time permission and app installation may be controlled by the family organizer rather than by the person using the phone. That is Apple's arrangement, not ours, and the person who agreed to these Terms remains responsible for how the app is used.

License and Apple's standard EULA

Latch is licensed to you, not sold. Your license to use the app is Apple's standard Licensed Application End User License Agreement (the "EULA"), which applies in full to your use of Latch. These Terms of Service sit alongside that EULA and cover Latch-specific matters — the service description, Latch Pro pricing, and support.

You acknowledge that this agreement is concluded between you and Latch's developer only, and not with Apple, and that Latch's developer — not Apple — is solely responsible for the app and its content. Apple has no obligation to furnish any maintenance or support for Latch. In the event the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation for the app. Latch's developer, not Apple, is responsible for addressing any claims relating to the app — including product-liability, regulatory-compliance, consumer-protection, and intellectual-property claims. You must comply with any applicable third-party terms when using Latch, and you represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government prohibited- or restricted-parties list. You acknowledge that Apple and Apple's subsidiaries are third-party beneficiaries of the EULA and may enforce it against you. If there is any conflict between these Terms and Apple's EULA regarding your license to use the app, Apple's EULA governs that license; these Terms otherwise govern your relationship with Latch's developer.

Trademarks and third-party content

"Latch" and its logo are trademarks of Latch's developer. App names, icons, and logos that appear within Latch — for example when you choose which apps to shield, or when the Focus tab shows your usage by app — are rendered directly by Apple's Screen Time frameworks from your own device, not supplied, stored, or reproduced by Latch's developer. They remain the trademarks or copyrighted works of their respective owners. Their appearance in Latch is solely to identify the apps you use and does not imply any affiliation with, sponsorship by, or endorsement from those companies, or from Apple. "Screen Time," "Family Controls," and other Apple product names referenced in these Terms are trademarks of Apple Inc.

Free tier and Latch Pro

Without Latch Pro, you can start 1 latch per day, free of charge, using one of the app's preset durations. The Focus tab is part of the free tier and is not gated behind Pro. Latch Pro removes that daily limit, unlocks custom durations, and adds auto-latch schedules, full stat history, and no-bypass Golden Latches. Latch Pro is offered as:

All subscriptions are billed through your Apple ID and managed entirely by Apple. A subscription automatically renews at the end of each billing period unless you cancel at least 24 hours before it renews. You can cancel anytime from Settings → App Store → Subscriptions on your device, or from Latch's own Settings → Latch Pro → Cancel subscription, which hands off to that same Apple system screen. Cancelling stops future renewals; Pro access continues until the end of the period you already paid for. Your Apple ID account is charged for renewal within 24 hours prior to the end of the current period, at the price shown above. If a free trial is offered, any unused portion of that trial is forfeited when you purchase the corresponding subscription.

Refunds and cancellation

Every purchase of Latch Pro is made from Apple, not from us. Refunds are therefore handled by Apple under Apple's own refund policies, and Latch's developer has no ability to independently issue, expedite, or deny one. To request a refund, use Apple's Report a Problem page, or Settings → [your name] → Media & Purchases → View Account → Purchase History on your device.

Cancelling a subscription and requesting a refund are different things: cancelling stops the next renewal but does not refund the period you're already in, and Pro access continues until that period ends.

If you are a consumer in the EEA or the UK, you have a statutory right to withdraw from a purchase of digital content within 14 days. That right is administered by Apple as the seller, through the same channels above. Note that this right is normally lost once the digital content has been delivered and you have consented to immediate delivery, which is what happens when a purchase unlocks Pro straight away. Nothing in these Terms limits any consumer right you have under the law of your country that cannot be limited by agreement.

Screen Time / Family Controls dependency

Latch's core blocking feature depends on Apple's Family Controls and Screen Time frameworks, and so does the Focus tab. If you decline or later revoke Screen Time permission for Latch, the app cannot shield any apps, the Focus tab cannot show you anything, and most of the app's functionality will not work. This is a platform requirement, not something Latch can work around. Apple may also change or withdraw these frameworks in a future version of iOS, which could change or remove features of Latch through no act of ours.

Your responsibilities

You're responsible for choosing which apps to shield and for how you use the app's duration and scheduling features. Latch's friction mechanisms (hold-to-confirm, cooldown timers, and — for Golden Latches — no early exit at all) are designed to be genuinely hard to bypass casually; if you enable a Golden Latch, be aware that ending it early requires spending a golden ticket, and none may be available. Because a shield can make an app genuinely hard to reach until a latch ends, do not shield apps you might need to reach in an emergency during the time they would be blocked.

No warranty

Latch is provided "as is," without warranties of any kind, express or implied. We don't guarantee the app will be uninterrupted, error-free, or that it will successfully block every attempt to reach a shielded app under every circumstance — Screen Time enforcement is ultimately provided by iOS, not by Latch itself.

Limitation of liability

To the maximum extent permitted by law, Latch's developer is not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the app.

To the maximum extent permitted by law, the total aggregate liability of Latch's developer for any and all claims arising out of or relating to the app or these Terms will not exceed the greater of the amount you paid for the app in the twelve months before the claim, or fifty U.S. dollars ($50.00).

Assumption of risk

Latch is a self-directed productivity aid, not a guarantee. You understand that it may fail to block a shielded app, may block an app you later need, and relies on iOS Screen Time enforcement that is outside Latch's control. You are solely responsible for your choices about what to shield and for how you use the app, and you assume the risk of any consequence of an app being blocked, or not being blocked, when you expected otherwise.

Indemnification

You agree to indemnify and hold harmless Latch's developer from any claims, losses, or expenses (including reasonable legal fees) arising out of your misuse of the app or your violation of these Terms.

Dispute resolution and binding arbitration

Please read this section carefully — it affects your legal rights, including how disputes are resolved.

Informal resolution first. Before starting arbitration, you agree to try to resolve any dispute informally by emailing a written description of it to keatnkeat3752@gmail.com and allowing sixty (60) days for a good-faith response.

Binding individual arbitration. If the dispute is not resolved, you and Latch's developer agree that it will be settled by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as stated below. The arbitration will be governed by the U.S. Federal Arbitration Act. Judgment on the award may be entered in any court with jurisdiction.

Small-claims exception. Either party may instead bring an individual claim in a small-claims court if the claim qualifies to be heard there.

Your right to opt out. You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by emailing keatnkeat3752@gmail.com with your request to opt out. If you opt out, neither you nor Latch's developer is bound by this arbitration section, and disputes proceed in the courts identified in the "Governing law" section below.

Delegation, with a court carve-out. The arbitrator decides all issues of the interpretation and application of this arbitration agreement, except that a court — not the arbitrator — decides whether the class-action and jury waiver below is enforceable, and if that waiver is found unenforceable as to a particular claim, that claim proceeds in court rather than in arbitration.

Where this does not apply. This arbitration agreement does not apply where it is prohibited by the law of your country of residence.

Class action and jury waiver

To the maximum extent permitted by law, you and Latch's developer each agree to bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding, and each waives any right to a jury trial. This waiver does not apply where it is prohibited by the law of your country of residence.

Time limit for claims

Any claim arising out of or relating to the app or these Terms must be filed within one (1) year after it arises, or it is permanently barred, except where a longer period is required by applicable law.

Mandatory consumer protections

Some jurisdictions provide consumer protections that cannot be limited or excluded by agreement — for example, statutory guarantees under Australia's Consumer Law, or similar non-waivable rights elsewhere. Nothing in these Terms, including the limitation of liability, assumption of risk, arbitration, and class-action and jury waiver sections above, is intended to exclude or limit any such right. Where a provision of these Terms would otherwise do so, that provision applies only to the maximum extent the applicable law permits, and the non-waivable right controls instead.

Severability and entire agreement

If any provision of these Terms is found unenforceable, the remaining provisions stay in full effect. These Terms, together with Apple's EULA and Latch's Privacy Policy, are the entire agreement between you and Latch's developer regarding the app.

Changes to these terms

If these terms change, we'll update the effective date above and, for material changes, call it out in the app's release notes.

Governing law

These Terms are governed by the laws of North Carolina, United States, without regard to its conflict-of-law principles. Subject to the arbitration section above, any dispute arising from these Terms will be resolved in the state or federal courts located in North Carolina. This section applies to these Terms and your relationship with Latch's developer; your license to use the app itself is governed by Apple's EULA.

Contact

These Terms are offered by Keaton White, the developer of Latch. Questions about these terms can be sent to keatnkeat3752@gmail.com.